Title: Outreach Specialist
Reports to: Outreach Manager
Type: Full-time / Non-exempt/ 36.25 Hrs. Per Week

Description

The Outreach Specialist will provide services to individuals and families experiencing homelessness. In tandem with other members of the Outreach Team, the Outreach Specialist will assist clients in accessing medical and mental health services, emergency and long-term housing, substance abuse services, and social services. St. John Center, a second chance employer, works within a harm reduction and person-centered model that focuses on human dignity.

Benefits

Paid Time Off (PTO) Vacation, Sick and Holidays, Medical, Dental, Vision, Basic Life/AD&D, Short term disability, Continuing education, IRA match (up to 3%)

Responsibilities

The Outreach Team supports individuals and families experiencing homelessness and living in the community through such activities as: 

• Building rapport with unsheltered homeless people
• Drawing out the client’s priorities, values, and wisdom to explore reasons for changes and support successes
• Interacting through one-on-one contact with individuals on the streets
• Advocating on behalf of clients and/or supporting them in advocating for themselves
• Coordinating services with appropriate community agencies
• Collaborating with community professionals whose work impacts homeless people such as attorneys, social workers, doctors, nurses, etc.
• Utilizing harm reduction and housing-first practices in working with clients

The Outreach Specialist functions as a member of the outreach team. The Outreach Specialist will: 

• Employ de-escalation and defuse tensions when engaging with clients
• Complete necessary record keeping in the Homeless Management System (HMIS)and other documentation as required by the agency and the specific situation
• Address any issues, problems, or questions of policy or procedure that may arise
• Communicate updates to immediate supervisor and other staff members
• Understand cultural differences and be able to use de-escalation techniques with individuals from different communities
• Have a working knowledge of and comfort using computers
• Competency with maps, directions (North, South, East, and West), and street addresses
• Adhere to ethical standards and professional boundaries in all interactions with clients, colleagues, and community members

Physical Requirements

• Visit homeless individuals in abandoned buildings, under overpasses, sleeping in tents, or tucked away in alleys  
• Maneuver in encampments, outdoor spaces, alleys, etc.
• Sitting for long periods, bending, light lifting, walking, climbing stairs
• Ability to walk over uneven surfaces and hills in sometimes muddy, icy, or slippery conditions

Preferred Qualifications

• Three years of experience in social work, outreach, homeless services, or closely related field
• Skilled with word processing, spreadsheets, and email
• Ability and willingness to safely and effectively de-escalate situations, including conducting physical interventions when necessary to maintain safety as trained and directed by agency
• Lived experience in homelessness, mental health treatment or recovery from addiction  
• Spanish language skills are highly desired

Minimum Qualifications

• Effective communication skills
• Must have access to an automobile, a valid driver’s license, and liability insurance, and be willing to transport co-workers and clients as well as a willingness to drive SJC vehicles
• Ability to engage with clients constructively regardless of their circumstances
• Comfort working in a fast-paced, team environment with the ability to adapt rapidly as circumstances change
• Employ a problem solving approach to work

Apply using the form below or email your resume and cover letter to hr@stjohncenter.org. St. John Center is an equal-opportunity employer.

Title: Grants Coordinator
Reports to: Director of Mission Advancement
Salary: $45 – $50k
Type: Full-time / Non-exempt / Hours per week: 36.25

Description

Responsible for coordinating and writing all grant submissions to foundation, corporate,
and government funders, representing over $2 million in annual funding; writing and
reviewing other content for the organization as needed; submitting timely and accurate
reports for all existing grant funded projects; building meaningful relationships with
funding entities; and working as part of the Mission Advancement team.

Benefits

Paid Time Off (PTO) Vacation, Sick and Holidays. IRA match (up to 3%)

Responsibilities

The Grants Coordinator will:

• Complete and submit grant proposals to funders in advance of deadlines
• Complete related case statements, research, calendars, correspondence, follow-up and grant applications
• Complete and submit grant reports in advance of deadlines
• Stay informed about best practices and new research in the field of homelessness services, fair and affordable housing, and other issues of equity and poverty in order to inform grants and case statements
• Be responsible for other organizational case making and writing projects as needed
• Stay informed about local and national foundations, government funding, corporate funders, and other potential sources of grant funding; stay in relationship with foundations, share important updates about St. John Center, program outcomes, etc
• Working on award nominations submission for local awards
• Support with internship program in Mission Advancement
• Available for additional projects as needed

Physical Requirements

• Sitting for long periods, bending, light lifting, walking, climbing stairs
• Typing and using a computer for long periods
• Ability to manage multiple tasks on a timely basis and communicate progress to supervisor
• Ability to respond to requests associated with responsibilities and research new or unique situations
• Problem-solving at various levels

Minimum Qualifications

• Excellent written communication skills
• Deadline-driven and highly organized
• Ability to interpret rules, grant requirements, and guidelines
• Basic computer literacy including word processing, Excel, and Google suite
• Ability to learn new databases and programs as needed
• 2 years of grant writing experience or similar

Preferred Qualifications

• Experience with Bloomerang CRM
• College degree
• Ability to analyze data and to apply standards of accuracy
• Ability to interpret budget

Apply using the form below or email your resume and cover letter to hr@stjohncenter.org. St. John Center is an equal-opportunity employer.