Title: Director of Finance
Reports to: Executive Director
Type: Full-time / Exempt
Salary range: $65,000 – $75,0000 annually

Description:
The Director of Finance is a member of the senior leadership team who manages all
aspects of the agency’s financial health and long-term growth and manages the financial policies and procedures to ensure all assets are protected.

Responsibilities:
Overall responsibilities include:

• Oversee and coordinate all financial activities for the agency; lead the monthly close process; monitor cash flow; manage financial reporting to all sources both internal and external; retain control over financial software
• Lead finance staff and serve as a backup for all financial tasks including payroll
• Prepare the agency for growth in operations
• Manage the annual cycle of government grants; interpret legislative and programmatic rules and regulations to ensure compliance with all federal, state, local guidelines
• Protect the agency’s assets through partnerships with bank and investment managers; manage risk through partnership with insurance broker
• Ensure internal controls are adequate and substantiating documentation is approved and available; ensure that all purchases, grants and contracts will pass independent and governmental audits
• Lead annual financial budget process and provide ongoing support to operations
• Participate in developing new business by drafting prospective work plan budgets and determining cost effectiveness of prospective service delivery
• Work with leadership to ensure programmatic success through regular reporting, cost analysis support, and compliance with all contractual and programmatic requirements
• Define and respond to operation’s needs
• Lead external audit and 990 processes
• Prepare 1099s, W-2Gs, and charitable gaming reports
• Interact with and provide information to Finance Committee and Board of Directors
• Prepare and enter revenue entries to the accounting system; reconcile cash received to donations recorded in the donation application
• Reconcile GL to bank accounts
• Prepare and enter several month end entries and ensure correct accounting principles are followed for all transactions

Physical Requirements and Cognitive Skills:

• Sitting for long periods of time
• Typing and using a computer for long periods of time
• Ability to manage multiple tasks on a timely basis and communicate progress to supervisor
• Ability to ensure accuracy in the general ledger and maintain confidentiality
• Excellent communication skills
• Possess strong analytical skills, good strategic thinking, and strong leadership skills

Minimum Qualifications:

• Bachelor’s degree in Accounting
• 5 years of experience as an Accounting Manager or similar role
• Advanced computer literacy including word processing, Excel, accounting software, and Google suite

Preferred Qualifications:

• CPA
• 3 years of experience in social work or closely related field
• Experience working in QuickBooks Online

To apply, send resume and cover letter to hr@stjohncenter.org, or at 700 E. Muhammad Ali Blvd., Louisville, KY 40202. Contact is Rae Martin, Executive Director.
Salary range:
$65,000 – $75,0000 annually

Benefits:
Paid time off for vacation, sick, holidays, and other
Work week hours: 36.5 (instead of 40)
Medical, Vision, and Dental Insurance
Short-term disability
Employee Assistance Program
IRA match (up to 3%)

Fill out the application form below and upload documents, or you can send your resume to hr@stjohncenter.org.

St. John Center is an equal opportunity employer.

Title: Clinical Director
Reports to: Executive Director
Type: Full-time / Non-exempt

About SJC:

St. John Center serves individuals experiencing homelessness by addressing barriers to self-sufficiency and housing stability. Through outreach, day shelter, supportive services, and supportive housing, we provide trauma-informed care to individuals with complex mental health, substance use, and co-occurring disorders.

Position Summary

The Clinical Director provides organization-wide leadership for all behavioral health and
billable clinical services across St. John Center’s programs. This role ensures high-quality, compliant, and sustainable clinical care for clients with high-acuity mental and behavioral health needs, including serious mental illness, substance use disorders, and chronic medical and psychosocial complexity.

The Clinical Director oversees clinical operations, diagnosis and treatment planning,
credentialing, billing compliance, and Medicaid revenue performance, working closely
with program leadership and the Director of Finance.

Key Responsibilities
Clinical Leadership and Direct Care

• Provide clinical oversight across all St. John Center programs.
• Conduct diagnostic assessments, establish DSM diagnoses, and develop individualized treatment plans.
• Coordinate care for clients with high-acuity behavioral health needs, including crisis intervention and co-occurring disorders.
• Lead multidisciplinary treatment team meetings and provide clinical consultation to staff.
• Ensure trauma-informed, harm-reduction, and evidence-based practices.

Credentialing & Regulatory Compliance

• Oversee and maintain provider credentialing with Kentucky Medicaid, Medicare (CMS), IRISE, and other applicable payers.
• Ensure compliance with licensure, supervision, HIPAA, and regulatory requirements.
• Monitor clinical documentation to ensure medical necessity and payer compliance.

Billing & Revenue Cycle Oversight

• Oversee all billable clinical services and documentation.
• Complete or supervise prior authorizations and re-authorizations.
• Select, coordinate, and manage the external billing provider.
• Monitor claims, denials, and reimbursement trends.
• Partner with the Director of Finance to manage Medicaid reimbursements, revenue forecasting, and budget projections.

Systems, Quality & Staff Development

• Oversee EHR use to ensure data quality and audit readiness.
• Support clinical staff through supervision, training, and performance feedback.
• Promote staff retention and sustainable clinical workloads in a high-acuity environment.

Qualifications

Required

• Independent clinical licensure in Kentucky (LCSW or LPCC)
• Experience diagnosing and treating serious mental illness and co-occurring disorders
• Knowledge of Medicaid/Medicare behavioral health billing and documentation
• Strong clinical judgment and leadership skills

Preferred

• Experience serving people experiencing homelessness
• Prior clinical leadership or supervisory experience
• Experience with credentialing, audits, and Medicaid-funded programs

Compensation

• Base Salary: $75,000
• Performance-Based Incentives: Total annual compensation may exceed $90,000–$100,000, based on:
  • Medicaid and third-party reimbursement performance
  • Credentialing and compliance outcomes
  • Successful audits and documentation quality
  • Program growth and staff retention benchmarks

Benefits

• Paid Time Off (vacation, sick, holidays)
• Medical, dental, vision, life, and disability insurance
• Retirement plan with employer match
• Continuing education and professional development support

Why St. John Center?

• Mission-driven work with meaningful impact
• Leadership role shaping clinical systems and sustainability
• Collaborative, values-driven organizational culture

Fill out the application form below and upload documents, or you can send your resume to hr@stjohncenter.org.

St. John Center is an equal opportunity employer.

Title: PSH Housing Case Manager
Reports to: Supportive Housing Manager
Type: Full-time / Non-exempt

Description:

Responsible for assisting homeless individuals in obtaining and maintaining permanent
housing and providing the ongoing support needed to maintain a stable living
environment utilizing the principles of Housing First, Trauma-Informed and Person-
Centered Care, Motivational Interviewing, Strengths-Based Case Management, and
Harm Reduction.

Benefits:
Paid Time Off (PTO) Vacation, Sick and Holidays
Medical, Dental, Vision, Basic Life/AD&D, STD, Continuing Education & Flexible Schedule
IRA match (up to 3%)

Responsibilities:

Work responsibilities will include but are not limited to:

• Identify client needs related to housing via engagements, interviews, observations, and assessments
• Conduct ongoing outreach to individuals experiencing homelessness
• Develop individual client service plans and document client/worker activity
• Conduct at least monthly home visits to clients in permanent housing
• Conduct life skills group meetings and coordinate annual events and celebrations for clients in permanent housing
• Make referrals and assist clients in connecting to community resources
• Accompany clients and/or provide transportation to service providers
• Conduct apartment searches, maintain landlord relationships, and act as liaison between landlords and clients in obtaining and maintaining housing
• Monitor the delivery and outcome of services provided to clients by medical facilities, social service agencies, and community resources
• Provide crisis intervention as necessary
• Complete documentation required by appropriate funding sources
• Participate in staff and community meetings
• Act as a member of the St. John Center frontline team and participate in daily functions and organizational responsibilities of St. John Center

Physical Requirements:

• Ability to travel throughout Metro Louisville to aid in apartment searches
• Perform home visits which may require ascending/descending a full flight of steps, moving around in tight spaces, and other physical movement
• Standing or sitting for long periods, bending, light lifting, walking, climbing stairs

Minimum Qualifications:

• High School Education
• Basic computer literacy including word processing and Google suite
• Effective communication skills
• Must have reliable transportation, valid driver’s license, liability insurance, and willingness to transport co-workers and/or clients

Preferred Qualifications:

• Bachelor’s Degree in a behavioral science
• 5 years of experience in working with the homeless population

Fill out the application form below and upload documents, or you can send your resume to hr@stjohncenter.org.

St. John Center is an equal opportunity employer.

Title: Residential Targeted Case Manager
Reports to: Sheehan Manager/ Clinical Manager
Type: Full-Time / Non-Exempt / 36.25 Hrs. Per Week

Description:

Responsible for assisting homeless individuals in obtaining and maintaining permanent housing and providing the ongoing support needed to maintain a stable living environment utilizing the principles of Housing First, Trauma-Informed and Person- Centered Care, Motivational Interviewing, Strengths-Based Case Management, and Harm Reduction. Contribute to additional single-site permanent supportive housing start-up tasks as needed.

Benefits:

Paid Time Off (PTO) Vacation, Sick and Holidays
Medical, Dental, Vision, Basic Life/AD&D, STD, Continuing Education & Flexible Schedule
IRA match (up to 3%)

Responsibilities:
Work responsibilities will include but are not limited to:

• Identify client needs related to housing via engagements, interviews, observations, and assessments
• Conduct ongoing outreach to individuals experiencing homelessness
• Develop individual client service plans and document client/worker activity
• Conduct at least monthly home visits to clients in permanent housing
• Conduct life skills group meetings and coordinate annual events and celebrations for clients in permanent housing
• Make referrals and assist clients in connecting to community resources
• Accompany clients and/or provide transportation to services
• Maintain landlord relationships, and act as liaison between property Management and clients in obtaining and maintaining housing
• Monitor the delivery and outcome of services provided to clients by medical facilities, social service agencies, and community resources
• Provide crisis intervention as necessary
• Complete documentation required by appropriate funding sources
• Participate in staff and community meetings
• Act as a member of the St. John Center frontline team and participate in daily functions and organizational responsibilities of St. John Center

Physical Requirements:

• Ability to travel throughout Metro Louisville
• Standing or sitting for long periods, bending, light lifting, walking, climbing stairs

Minimum Qualifications:

• Ability to travel throughout Metro Louisville
• Bachelor’s Degree in a behavioral science
• Willingness to become a Targeted Case Manager
• Basic computer literacy including word processing and Google suite
• Effective communication skills
• Must have a personal automobile, valid driver’s license, liability insurance, and willingness to transport co-workers and/or clients

Preferred Qualifications:

• Be an approved Targeted Case Manager with the state of Kentucky
• 5 years of experience in working with the homeless population
• Ability and willingness to safely and effectively de-escalate situations, including conducting physical interventions when necessary to maintain safety as directed by the agency

Fill out the application form below and upload documents, or you can send your resume to hr@stjohncenter.org.

St. John Center is an equal opportunity employer.

Title: Safety and Services Specialist
Reports to: Director of Operations
Type: PRN / Non-exempt

Description:

Responsible for a variety of tasks related to internal and external security, supportive
services, and the compassionate, efficient delivery of assistance to the residents at the
Sheehan Landing residential complex.

Primary Responsibilities:

• Monitor and Support Property: Collaborate with other staff to ensure property is safe sor residents, staff, partners, guest and volunteers.
• Monitor Resident Flow and Safety: Oversee the orderly entry, exit, and movement of residents within and around the property; actively monitor for safety and address any concerns as they arise.
• Resident Engagement and Relationship Building: Develop respectful, compassionate relationships with residents, staff and partners; communicate and support property expectations; engage in housing-related discussions and goal planning with case managers and residents.
• Conflict De-escalation and Incident Response: Intervene in resident disputes with calm and professionalism; de-escalate tense situations and manage behavioral incidents appropriately.
• Provide Direct Social Services: Support residents with essential services such as obtaining identification documents, transportation passes, and referrals to other programs.
• Data Entry and Recordkeeping: Accurately document services and resident interactions in multiple databases and resident files as required.
• Coordinate External Services and Volunteers: Liaise with partner agencies to facilitate on-site service delivery; welcome and assist volunteers; fill in for volunteer roles when needed (e.g., coffee service, hygiene distribution, phone coverage, check-ins).
• Maintain Clean and Safe Environment: Help ensure the property and surrounding property remain clean, organized, and safe; assist with the sorting and distribution of donations and material goods.
• Support Staff Collaboration and Transitions: Work with leadership and case managers during shift changes and support cross-program collaboration by sharing relevant client needs and updates.
• Serve as Agency Representative: Greet and guide visitors, donors, and guests; serve as a welcoming and informative presence on behalf of the organization.

Additional Responsibilities Include:

• Utilizing basic clinical skills to build rapport with clients and offering insights to the team regarding best practices.
• Functioning as a member of the team, contributing to daily needs, providing basic services to all-day to guests, facilitating group life skills instruction, and conducting intake assessments with new clients.
• Employing components of de-escalation daily.
• Completing necessary record-keeping in the Homeless Management Information System (HMIS) and completing other documentation as required by agency and specific situations.
• Addressing issues, problems, or questions of policy or procedure that may arise, defusing tensions, and communicating a shift or incident summary to the immediate supervisor and other staff members as needed.

Physical Requirements:

• Ability to engage in standing or sitting for long periods, bending, light lifting, carrying, walking, or climbing stairs.
• Ability and willingness to safely and effectively de-escalate situations, including conducting physical interventions when necessary to maintain safety as directed by the agency.

Minimum Qualifications:

• High School diploma
• Basic computer literacy including word processing and Google suite
• Effective communication skills

Preferred Qualifications:

• Associate’s degree
• 2 years of experience in working with the homeless population
• Experience with HMIS

Fill out the application form below and upload documents, or you can send your resume to hr@stjohncenter.org.

St. John Center is an equal opportunity employer.

Title: Residential Peer Support Specialist – Sheehan Landing
Reports to: Sheehan Landing Program Manager
Type: Full-time / Non-exempt/36.25 Hrs. Per Week, 12pm to 8pm

Description:

The Residential Peer Support Specialist at Sheehan Landing provides support and mentoring for individuals in St. John Center’s single-site program. In tandem with other members of the supportive housing team, the peer support specialist assists residents achieve their self-determined goals while providing support with connection to resources, The Residential Peer Support Specialist draws upon their lived experience to provide a unique level of authenticity and understanding with clients while offering insights to the team regarding best practices that align with Harm Reduction, Housing First, Trauma-informed and Person-centered models of service delivery.

Benefits:
Paid Time Off (PTO) Vacation, Sick and Holidays
Medical, Dental, Vision, Basic Life/AD&D, STD, Continuing Education and a IRA match (up
to 3%)

Responsibilities:

The Residential Peer Support Specialist provides positive support and helps formerly
unhoused residents achieve housing stability through such activities as:

• Teaching and assisting residents with activities of daily living, and sustaining a new apartment
• Helping residents to locate and access community resources such as TARC, grocery shopping, food banks, employment, SNAP and social security benefits
• Accompanying clients to medical and mental health appointments as needed
• Initiating and engaging in conversations around harm reduction and recovery
• Accompanying clients seeking treatment and/or recovery support
• Assisting clients in creating and sustaining community connections
• Engaging in crisis intervention, supportive counseling, and life skills coaching
• Facilitating harm reduction and/or peer support groups, as necessary
• Document and communicate client interactions with data collection systems

The Housing Peer Support Specialist is a member of St. John Center staff as a member of the housing team and will:

• Function both collaboratively and independently
• Communicate in a clear and timely manner
• Align practices with program objectives, goals, and philosophies
• Abide by St. John Center guidelines and policies
• Document client interactions
• Adhere to confidentiality guidelines and maintaining healthy professional boundaries
• Exercise self-awareness to identify triggers and conflicts
• Advocate for clients and community needs
• Participate in staff and team meetings
• Cooperate with community partners, including the Sheehan Landing Property Management team
• Represent clients and the agency appropriately in public
• Embrace principles of harm reduction and recovery

Physical Requirements:

• Ability to travel throughout Metro Louisville to aid in apartment searches and perform home visits which may require ascending/descending full flight of steps, moving around in tight spaces, and other physical movement
• Standing or sitting for long periods of time, bending, light lifting, walking, climbing stairs

Minimum Qualifications:

• High School Diploma or equivalent
• Basic computer literacy including word processing and Google suite
• Effective communication skills
• Must have personal transportation, valid driver’s license, liability insurance, and be willing to transport co-workers and/or clients

Preferred Qualifications:

• Completed the Kentucky State Peer Support Specialist Certification Training
• 2 years of experience in working with the unhoused population
• Ability and willingness to safely and effectively de-escalate situations, including conducting physical interventions when necessary to maintain safety as directed by agency

Fill out the application form below and upload documents, or you can send your resume to hr@stjohncenter.org.

St. John Center is an equal opportunity employer.